Michelle Yi.
Data-driven Product Designer.

+ 3 years of experience, open for full-time work
+ Currently training AI Chatbot models @Remotasks

01 | Product Design Intern

New Relic, Inc.
How might we utilize new components from the design system to increase the user sign-up conversion rate for a SaaS web tracking company?
Increased user sign-up conversion rate by 33% through A/B tests and data analysis.
Designed and shipped new components to the design system.
Collaborated with the UX Creative Director to standardize the component design process.
02 | Lead Product Designer

USC Provost IT Office
How might we encourage USC employees to utilize the internal incident reporting tool and reduce their reliance on direct contacts?
Primary designer and UX researcher for end-to-end web client projects.
Designed and shipped 4+ client websites, boosting traffic by 40% on average and increasing mobile conversions by 20%.
Created an educational program outlining web design guidelines, cutting project completion time by 25% for team members and clients.
03 | Contract Product Designer

Boston Children's Hospital, Harvard Medical School
How might we assist medical students studying pediatric surgery prepare for exams and procedures?
Led research-based workshops with stakeholders to define project goals and shape product vision for over 20 million medical professionals.
Conducted usability and A/B tests, enhancing product flow and achieving a 45% increase in user engagement.
Analyzed qualitative and quantitative data to create iterations, yielding a 30% increase in user retention.
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